Connect with Uji Zen

We're here to guide your matcha journey

Email Us

hello@ujizen.com

We respond within 24 hours

Live Chat

Available Mon-Fri

9am-5pm EST

Call Us

1-800-UJI-ZEN

Mon-Fri, 9am-5pm EST

Send Us a Message

Have a question? We'd love to hear from you.

Wholesale Inquiries

Interested in carrying Uji Zen matcha in your store or café? We offer competitive wholesale pricing and support.

Learn about wholesale

Press & Media

For media inquiries, product samples, or brand collaborations, please reach out to our press team.

Download media kit

Frequently Asked Questions

Quick answers to common questions

What are your shipping times?

We ship all orders within 1-2 business days. Standard shipping takes 3-5 business days, while express shipping takes 1-2 business days.

Do you offer international shipping?

Yes! We ship to most countries worldwide. International shipping times vary by location, typically 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, contact us for a full refund or exchange.