Connect with Uji Zen
We're here to guide your matcha journey
Email Us
hello@ujizen.com
We respond within 24 hours
Live Chat
Available Mon-Fri
9am-5pm EST
Call Us
1-800-UJI-ZEN
Mon-Fri, 9am-5pm EST
Send Us a Message
Have a question? We'd love to hear from you.
Wholesale Inquiries
Interested in carrying Uji Zen matcha in your store or café? We offer competitive wholesale pricing and support.
Learn about wholesalePress & Media
For media inquiries, product samples, or brand collaborations, please reach out to our press team.
Download media kitFrequently Asked Questions
Quick answers to common questions
What are your shipping times?
We ship all orders within 1-2 business days. Standard shipping takes 3-5 business days, while express shipping takes 1-2 business days.
Do you offer international shipping?
Yes! We ship to most countries worldwide. International shipping times vary by location, typically 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, contact us for a full refund or exchange.